At Skyblue Aero, we are committed to protecting the personal information of every client, partner, and visitor who engages with our platforms and services. This Privacy Policy describes how we collect, use, store, and disclose your data in connection with our aviation services.
By using our website or engaging our services, you acknowledge that you have read and understood this policy. We may update this policy from time to time; continued use of our services following any change constitutes your acceptance of the revised terms.
We collect only the information necessary to deliver our services, maintain regulatory compliance, and continually improve your experience with Skyblue Aero.
The following categories of data may be collected depending on your engagement with our platforms.
Identity & ContactFull name, email address, phone number, and passport details where required for charter bookings.
Usage & BehavioralPages visited, session duration, device type, and referring URLs collected via cookies.
Financial InformationBilling details and transaction records processed securely through compliant payment partners.
Flight & Travel DataItinerary preferences, passenger manifests, and special service requests tied to bookings.
Communication RecordsEmails, enquiry forms, and support interactions submitted through our platforms.
Legal & ComplianceKYC documentation and regulatory records required under applicable aviation and financial law.
Your data is used solely to operate, improve, and personalise our aviation services. We do not sell personal information to third parties, nor do we use your data for purposes beyond those outlined in this policy.
Specifically, we use your information to process charter bookings and aircraft management requests, communicate regarding service updates, regulatory notices, and quotations, fulfil legal and compliance obligations under applicable aviation law, and analyse aggregate usage patterns to improve our digital platforms.
Where we rely on legitimate interests as a legal basis for processing, we ensure those interests are not overridden by your fundamental rights. You may object to such processing at any time by contacting our data team.
Skyblue Aero does not sell, trade, or rent your personal information to any third party for marketing purposes. We may share your data only in the following limited circumstances.
Data may be disclosed to trusted aviation operators, handling agents, or ground service providers strictly necessary to fulfil a booking. We may also share information with regulatory bodies such as aviation authorities or law enforcement when legally required, and with technology partners who process data on our behalf under strict confidentiality obligations.
All third-party processors engaged by Skyblue Aero are bound by data processing agreements that comply with applicable privacy legislation. International transfers are conducted under appropriate safeguards, including standard contractual clauses where required.
Depending on your jurisdiction, you may hold several rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently.
R — 01Right of AccessRequest a copy of the personal data we hold about you at any time.
R — 02Right to RectificationAsk us to correct any inaccurate or incomplete personal information.
R — 03Right to ErasureRequest deletion of your data where there is no legitimate reason to retain it.
R — 04Right to PortabilityReceive your data in a structured, machine-readable format for transfer.
R — 05Right to ObjectObject to processing based on legitimate interests or direct marketing.
R — 06Right to RestrictRequest that we limit processing of your data in certain circumstances.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These include encrypted data transmission, access-controlled internal systems, and regular security assessments.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or regulatory requirements. Once data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle policy.
Despite our best efforts, no method of transmission or electronic storage is entirely secure. We encourage you to contact us immediately if you suspect any unauthorised use of your information or a potential security breach.
If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to raise a concern regarding how we handle your data, please reach out to our dedicated privacy team.
